FAQ

  • What does CodeVital.AI do?

    We’re a generative AI company focused on providing protocol assistance for medical professionals. Instead of searching through documents, ask questions and we’ll synthesize answers based on your protocols

  • Should I be worried about hallucinations?

    We have developed our AI to be highly accurate. While generative AI can sometimes "hallucinate," we have spent significant time and effort to eliminate this. Our AI provides answers only from your specific protocols, so you can be confident that every response is both accurate and relevant.

  • How can I use your solution?

    Since we're a startup, we're working hard to get our solution out to as many people as possible. Let's schedule a call to discuss how our tool can best fit into your team's existing workflow.

  • I have several protocols, will your solution work across all of them?

    Yes, we can support all types of protocols and all sort of distribution mechanisms. If you want a consolidated set, we can support that. If you prefer that different field personnel have access to different protocols, we can support that as well.

  • How quickly can you roll out new protocols or updates?

    New protocols to our platform will take us a week to onboard and the majority of the time is spent in ensuring accuracy of responses. Updates to existing protocols can be rolled out in a few days

  • Can I use voice to ask questions?

    Yes, we support voice for both asking questions and for reading out the responses. Contact us for specific requirements in this space.

  • Is CodeVital a Health Care Provider or provide medical advice?

    No, we are NOT a health care provider. We do not provide medical advice, diagnosis, or treatment. Our software generates insights based on patterns, trends, and defined sources of medical knowledge, but does not account for all individual patient circumstances. It is intended to be used by and provide assistance to licensed healthcare professionals. It is not a substitute for the care and advice provided by those professionals

  • Does CodeVital process or generate electronic medical records?

    No, we do not process or store any patient health records. We only provide information contained in medical protocols without requiring any patient-centric personal information.