EMS AI Assistant is Enhancing Care in the Field
The EMS AI Assistant designed for EMTs has quickly become a valuable tool, supporting emergency responders when facing challenging or less common patient scenarios in the field. Its primary mission is to offer real-time guidance, synthesizing relevant protocol information to help EMTs take decisive and effective action—even when a situation diverges from textbook cases.
Here are some real cases from the field.
In one recent case involving a pregnant patient experiencing abdominal pain, the Assistant responded by referencing current protocols and synthesizing best practices, enabling the EMTs to deliver informed care on scene.
First, note that the AI Assistant can help surface dangerous potential diagnoses (ectopic pregnancy), broadening your differential diagnosis. Also note that the questions asked can be in any form - even words describing the condition. A fully formed question is not required for the model to understand. This simplifies and speeds up EMT interactions with the software and enables effortless multi-tasking during patient care.
The AI Assistant provides a short summary and gives specific references that can be consulted for more details and for verification as needed. Multiple references are common since the details are often pulled from multiple places across the protocol document. This synthesis of information provides a comprehensive answer to any question. The links open specific pages and sections in the protocol where details can be consulted.
Here’s a second real case of the AI Assistant in action in the field. An EMT asked how to tell if their patient is septic and the Assistant delivers the scoring tool:
The Assistant provides the scoring system for adults and it also includes pediatric guidance since the question didn’t specify adult or pediatric. After the EMT goes through the question, we receive a follow up question and the Assistant provides protocol-based information to stabilize this sick sepsis patient.
Real-World Impact and Benefits
EMTs are using the AI Assistant to navigate the care of high acuity patients, improving speed and confidence in decision-making during high-stress moments.
The tool leverages up-to-date guidance, supporting differential diagnosis and treatment recommendations while considering both common and uncommon patient presentations.
By referencing established procedures and integrating recent knowledge, the Assistant helps maintain protocol compliance and ensures that care decisions are both thorough and safe.
As protocols are updated by EMS leadership the AI assistant incorporates those changes and instantly delivers the most up-to-date information to EMTs. For example, when an agency writes an entirely new protocol section, or chooses to use a new tool their LVO stroke assessment, the model will answer based on that updated information. EMTs don’t have to worry about memorizing all the changes.
Continuous Learning and Expanded Support
As more cases are logged, the Assistant continuously updates its responses with new data and medical insights, learning from users’ real questions and feedback. This dynamic capability means EMTs in the field benefit from a supportive, constantly improving resource that combines advanced technology with clinical best practice.
Overall, the AI Assistant offers support for a more responsive, informed, and confident EMS workforce—especially when faced with potentially sick patients that require rapid stabilization.
